We're having an awful time. I guess this is one place I can get answers not professionally tied to one brand or another of classical church-type electronic organ (CCTEO).
My church purchased the entry-level model of a major CCTEO. Let's call it TFTA for my church's first trouble organ. It gave intermittent but frequent nagging trouble -- variety of strange problems -- for its first three years of operation, quite often before a big day like my student recital or Easter morning. It was fixed over and over and the dealer finally agreed to replace it at their cost. By the time they came to make the change, TFTA was working fine, but we of course felt we'd be safer going with the replacement. </p>
Surprise -- it has had problems too. Workings (how to make it do things) are obscure or eccentric; inferior specification (no 4' flute on the Swell????); cheap tone like an old Farfisa or something on the principal chorus stops, and more; MIDI sounds nowhere as TFTA. Yet this is obviously a slightly higher-up model and the dealer says its sticker price is $8-10,000 higher than the other one. </p>
WHAT DO WE DO? Wait -- it's not as simple as getting or money back with interest and maybe a few thou in damages. The other major brand's basic instruments don't hold a candle to the musical design and quality of the first one we got. Doesn't even have built-in MIDI sounds -- you have to order an extra unit for a couple thou more!
</p>
Strangely or not so strangely, a local piano and organ store has a used unit of TFTA -- and a bigger, more prepossessing Ahlborn-Galanti -- longtime floor model, seems in fine shape that he'd sell for about the same as what we paid for . He agreed to contact the lady who'd sold him the twin of TFTA; she had agreed to tell him her experience with it, but I haven't been able to get any more out of him about it.
</p>
The company doesn't make TFTA anymore, not that that proves anything. Don't they change model designs, names and numbers somewhat often? </p>
Thanks in advance to all who will give their two cents (or more!) on this mess.
</p>
My church purchased the entry-level model of a major CCTEO. Let's call it TFTA for my church's first trouble organ. It gave intermittent but frequent nagging trouble -- variety of strange problems -- for its first three years of operation, quite often before a big day like my student recital or Easter morning. It was fixed over and over and the dealer finally agreed to replace it at their cost. By the time they came to make the change, TFTA was working fine, but we of course felt we'd be safer going with the replacement. </p>
Surprise -- it has had problems too. Workings (how to make it do things) are obscure or eccentric; inferior specification (no 4' flute on the Swell????); cheap tone like an old Farfisa or something on the principal chorus stops, and more; MIDI sounds nowhere as TFTA. Yet this is obviously a slightly higher-up model and the dealer says its sticker price is $8-10,000 higher than the other one. </p>
WHAT DO WE DO? Wait -- it's not as simple as getting or money back with interest and maybe a few thou in damages. The other major brand's basic instruments don't hold a candle to the musical design and quality of the first one we got. Doesn't even have built-in MIDI sounds -- you have to order an extra unit for a couple thou more!
</p>
Strangely or not so strangely, a local piano and organ store has a used unit of TFTA -- and a bigger, more prepossessing Ahlborn-Galanti -- longtime floor model, seems in fine shape that he'd sell for about the same as what we paid for . He agreed to contact the lady who'd sold him the twin of TFTA; she had agreed to tell him her experience with it, but I haven't been able to get any more out of him about it.
</p>
The company doesn't make TFTA anymore, not that that proves anything. Don't they change model designs, names and numbers somewhat often? </p>
Thanks in advance to all who will give their two cents (or more!) on this mess.
</p>
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